Contact Topteller support about an account, service request, payment or privacy question using our published support channels.
For help with an account or transaction, contact the Topteller support team using one of the official channels below. For account-specific issues, you can also open the Topteller portal and use its in-account support options.
Email support@topteller.ng WhatsApp support Open Topteller portalTo help us identify the issue, include the email or phone number on your account, the service involved, the approximate transaction date and time, and the transaction reference if one is available. Do not send more personal information than is needed to describe the issue.
Never send your password, transaction PIN, one-time verification code or full card details by email or chat. Topteller support does not need these credentials to investigate a transaction. If a message asks you to reveal them, stop and contact us through a channel linked from this website or the Topteller portal.
For questions about information handling, cookies or advertising disclosures, email support@topteller.ng with “Privacy enquiry” in the subject. Read the Topteller privacy policy and terms of use for more details.